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Customer Service

Ordering & Payment
The new range is now available exclusively on Amazon who will process your order , take payment, and in the main part, despatch your purchases. This is currently the only way we can supply calendars and posters. We understand that some customers prefer to place Purchase Orders and pay by pro-forma but regrettably we are no longer able to provide this service. BACS and cheque payments are no longer available. We sincerely hope that, in choosing Amazon, we have selected a partner who will make it easy for you to buy the resources you would like.
Shipping
For those with Amazon Prime membership we believe shipping will be free of charge, although this is at Amazon's discretion. We are limiting the shipping cost elsewhere as much as possible. Shipping should be very quick from Amazon who will give you their estimated delivery date at the time of order.
Refunds & Returns
Amazon operates a very simple and robust returns system and you should never be left with a goods that you do not want or are unsatisfactory. please email us through the platform if you have any queries.
VAT
We are not registered for VAT purposes and as such no VAT is charged on any of our goods or services. We are unable, therefore, to supply VAT invoices.
My Dashboard
This site no longer offers access to ordering information as all transactions are now routed through Amazon.
Newsletter & Promotions
Please email us with your details if you would like to be on our mailing list. This is how we advise when the calendar becomes available each year.
Privacy
Your privacy is very important to us and we want to confirm that we will not share your details with anyone else, nor do we store any financial details such as credit or debit card information.
Company Details
We are JUSTposters Limited, registered in the United Kingdom, Company Number 7313734 and our registered office is at The Exchange, Haslucks Green Road, Shirley, SOLIHULL, B90 2EL. Please see the Contact Us page for email details. We are not able to offer customer service by phone.
Everything Else ...
Of course we may not have yet come across some of the queries you have so we'll be keeping this FAQ area up to speed with whatever you need to know that we have not made clear. And if we haven't answered your question here please use the contact form to raise your query. Not only will we be able to give you the information you need but we can improve the site at the same time. We look forward to hearing from you.